About
The company I'd have hired for my own properties.
Keytostay is what happens when an operator who's been on both sides of the property-management table sits down and writes the rulebook he wishes the industry had.
$28M+
Owner revenue managed to date
$1M
Liability coverage on every stay
< 8 min
Median guest response time, 24/7
96%
Year-over-year owner retention
The story
I run vacation rentals myself. I built Keytostay for owners like me.
My name is Neil Aneja. For years I've run short-term rentals under another brand — Rent4Vacay — doing everything myself: pricing, guest communication, vendor management, taxes, the occasional 2am phone call about a missing toothbrush. I know what good operations look like because I've had to be the one doing them.
I also know what bad operations look like. I've been the owner on the other side, handing properties to traditional management companies and watching margins disappear into "platform fees," cleaning markups, marketing budgets I couldn't audit, and renewal contracts I needed a lawyer to translate. I watched friends lose 30%, 35%, sometimes 40% of gross bookings to managers who didn't seem to be doing 30% more work than I'd been doing myself.
Eventually I stopped wondering why nobody built it the way I'd want it built and started building it myself. That's Keytostay.
What we do differently
One number. Our fee is 10% of gross bookings. That's it. No setup fees. No platform surcharges. No tiered "premium" service plans. No cleaning markups. No vendor kickbacks. The number on the contract is the number that comes out of your statement.
One service. Every owner gets the full bundle: 24/7 guest comms, dynamic pricing, multi-channel distribution, cleaning coordination, monthly owner statements, $1M liability coverage. There's no "basic plan" we can downgrade you to when we want to charge more for the things you actually need.
One out. Month-to-month. No contracts. If we stop earning our 10%, you walk — same day, no exit fees, no offboarding line item. We designed the service around earning the renewal every single month, because the alternative is being a manager who locks you in and then stops trying.
Why a flat 10% even works
Traditional property managers charge 20-35% because they've built bloated operations: layers of middle management, marketing teams trying to push owners onto worse contract terms, vendor relationships designed to extract referral fees, software stacks that cost more than they should because nobody negotiated the renewal.
We don't have any of that. We're operators, not a tech company that scaled into property management. The technology we use we either build ourselves or buy at fair prices. The team is small and senior. The 10% works because the operation works, not because we're cutting corners on what owners actually need.
Where we're at
Keytostay is early. We launched in 2024. We're picky about which properties we onboard — we'd rather grow half as fast and do it right than spin up cities where we don't have an ops presence. The properties we're managing today are properties we genuinely believe we can do better than the owner's previous manager (or the owner managing themselves).
If you've read this far, you're probably an owner who's been frustrated by the same things I was. I'd genuinely like to talk to you — even if you decide we're not the right fit, the conversation is free and I usually leave them with a few specific suggestions you can act on regardless.
My direct line: (833) KEY-STAY. Real humans, 24/7. Or email support@keytostay.com and you'll usually hear from me within the hour.
— Neil Aneja, Founder
Owner commitments
Eight things we promise.
In writing. Behavior, not marketing.
Every property manager talks about service. We'd rather show you the specific rules we hold ourselves to — the ones you can call us on if we ever drift.
-
01
Owner statements arrive on the 5th.
Every month, before noon. If we miss it, we credit your next invoice $100 — no questions, no forms.
-
02
We never markup vendors.
Cleanings, supplies, repairs — what the vendor charges is what you pay. We don't take referral fees or kickbacks. Ever.
-
03
Bad news lands the day we know it.
Damage, complaints, refund disputes, anything broken — you hear from us the same day. Not buried in next month's statement.
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04
Real humans answer the phone.
Owners get a direct line to a named operator, not a ticket queue. Guests get a human within minutes, 24/7.
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05
If we screw up, we pay.
Missed cleaning, miscommunicated check-in, double-booking, listing typo — if it's on us, the fix comes out of our 10%, not yours.
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06
You can leave any day.
No contracts, no exit fees, no 60-day windows, no "platform offboarding charge." If we stop earning our 10%, you walk. Same day.
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07
Your data stays yours.
Guest contacts, booking history, listing assets — yours to take. We export everything to a clean CSV the day you ask, including if you're leaving.
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08
We say no to growth that hurts owners.
We won't take a property we can't serve well. We won't spin up a city without a real ops presence. We'd rather grow half as fast.
We added these because we got tired of property-manager websites that say things like "world-class service" without ever saying what that means. If we ever break one of these, tell us and we'll make it right. support@keytostay.com · (833) KEY-STAY.
Ready when you are
Stop paying a quarter of your revenue to someone you've never met.
Get a personalized projection for your property in under 24 hours. No commitment, no pressure, no hidden anything.